Hi John,thank you for reaching out. I am sorry your juice hasn't arrived yet. As we spoke on the phone, your order was packed and shipped the same business day. We are tracking USPS for your package and will keep you updated. Please check your e-mail for more information!

Hi Sierra, We are so sorry the flavor was not to your liking. Unfortunately we are unable to accept returns on any opened juices. Maybe you can pass it on to a friend who might enjoy it? If you are looking for a particular flavor in your juice, did you know you can type it into the Search Bar and it will bring up all brands that have that flavoring? Hopefully that will help for the future!